MYIO Patient Portal FAQ

Patient MIYO Portal FAQ

MYIO is a web‐based application that allows you to have secure and easy way for you to:

          ● Enter or update your account information, view and request appointments

          ● Pay your bill online

          ● Sign documents and fill out forms.

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You may access MYIO either through an app on your mobile device, or through a desktop

version on your browser.

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Here are a FAQ’s that may assist you with using your patient portal system:

 

How do I activate MIYO Portal?

There are few ways to activate your MIYO Portal:

          1. Click the link provided to you by Brownstone Psychiatry. This link would have been

              texted to you or your guardians primary telephone number.

          2. Contact our office to have a registration link to you (pdf screenshot provided)

 

How do I complete my registration packet? ALL NEW PATIENTS MUST COMPLETE REGISTRATION PACKET PRIOR TO APPOINTMENT

          1. Login to the portal system using your username and password.

          2. Click View all from welcome screen or Clinical Forms from top right menu in APP

          3. Complete document by clicking Start.

 

How do I login for my Telehealth appointment?

          1. Click on View all from the welcome screen, the calendar icon or Appointments from top

              right menu in APP

          2. Your appointment should show. Click Check-In.

          3. If you are required to make a payment for your appointment you will be prompted to

              make a payment.

          4. Wait for the clinician to join your appointment.